FAQ

Frequently Asked
Questions

Here are the questions I hear most often. If yours isn’t here, just ask. I’m happy to help.

Before We Start

Most projects begin with a simple conversation about your goals. You don’t need to have everything figured out. Bring what you have, and we’ll shape the rest together. See work with me for what happens after you get in touch.

I follow five steps: Discover, Plan, Design, Develop and Launch. You’re involved at the key moments, especially at the start and when reviewing the design. Read more about my process.

Yes. Windrose is a one-person studio, so you work with me, Raina, from the first conversation to launch day.

WordPress is a flexible, open source content management system that’s well supported and easy for clients to update. I often build with the Divi theme for custom layouts and a friendly editor.

It depends on the size of the site and how ready your content is. Smaller sites move quickly, and larger sites with eCommerce take longer. I’ll give you a timeline when I send your quote, and clients often mention how quickly things came together.

Just a conversation about your goals. If you have a logo, photos and text, great. If not, I can help with branding, content and imagery.

Yes. I can refresh your current site, rebuild it from scratch, or move it to WordPress. See website redesign.

Yes. I’m based in Kentville and Halifax, and I work with clients across Canada and beyond. I’ve designed for clients in Ontario, New Brunswick, PEI and the United States. Working remotely by phone and email is easy, and I can set up a video call whenever it helps.

Yes, and I love it. My $1,200 package is designed with small businesses and non-profits in mind. I also give 5% of profits from every website to the Kidney Foundation of Canada through my Giving Program.

Pricing & Packages

My websites start from $1,200, $2,400 and $4,000, depending on size and features. Logos start at $300, annual maintenance from $150, and my hourly rate is $65. The full breakdown is on my pricing page.

Websites start from $1,200 (3–4 pages), $2,400 (5–7 pages, SEO optimized, my most popular) and $4,000 (8+ pages with eCommerce). See pricing for details.

Every project is different. Your quote depends on page count, features and how much help you need with content. You’ll get a clear quote before any work begins.

$65 per hour, for edits, updates, extra training and smaller design jobs.

After Launch

Every website includes training so you can manage your own content. For ongoing help, I offer website care, including annual maintenance and hourly updates.

Yes. Every website package includes training, from half an hour to two hours, so you can edit pages, change photos and add news yourself.

Yes. Every site I design is 100% responsive, so it adapts to phones, tablets and desktops.

My websites from $2,400 and up are SEO optimized, and I also offer local SEO, Google Business Profile help and content support. See digital marketing.

Yes. Annual maintenance starts from $150 and keeps WordPress and your plugins up to date. I’m also available at $65 per hour for updates and new pages. See website care.

Still Have Questions?

Send me a note or give me a call at 902.698.9005. I’m happy to help, even if you’re just exploring.

Let’s Plan Your New Website

Tell me about your business and I’ll reply within one business day with ideas, a timeline and a clear price. No pressure, and no jargon.