Website Care &
Support

I highly recommend having your website serviced once a year, for the best performance and to make sure everything is running on the latest software. WordPress, themes and plugins all release updates regularly, and skipping them for too long can lead to broken features or security problems.

Annual maintenance starts from $150. It includes updating WordPress and your plugins, checking that everything still works properly afterwards, and fixing any small issues that turn up.

New staff photos, a price change, a seasonal promotion, a whole new page: some changes you’ll be happy to make yourself, and some you’d rather hand off. I’m available for updates and edits at my hourly rate of $65.

Many clients come back to me over the years for this kind of help. It’s one of my favourite parts of the job, because I get to see businesses grow.

Help from someone who knows your site

When I built your website, I learned how it fits together: the theme, the plugins, the layout choices and the reasons behind them. That makes ongoing care faster and simpler, because there’s no learning curve each time something needs attention.

If I didn’t build your site, that’s fine too. I’ll take a look at your WordPress setup first and let you know what I find before we agree on anything.

• Speed: large images, unused plugins and outdated software can slow a site down. I look for the easy wins that make pages load faster, especially on phones.
• Accessibility: readable text, good colour contrast, descriptive image text and clear headings make your site easier for everyone to use, including people using screen readers.
• Security and backups: keeping software up to date is the best protection for a WordPress site. I also make sure you have a backup in place, so if anything ever goes wrong, your site can be restored.

Good hosting makes a real difference to how quickly and reliably your website loads. If you’re setting up a new site, or your current hosting is giving you trouble, I can help you choose a suitable option and get your site set up or moved over.

Every website I build includes training: half an hour, one hour or two hours depending on the package. I walk you through editing pages, swapping images, posting news and anything else specific to your site.

If you’d like a refresher later, or you have new staff who need to learn, I offer additional training at $65 per hour. Clients like the Bum Knee Traveler chose WordPress specifically so they could handle their own updates, and Lunenburg County Fiddlers keep their members informed by blogging through their site.