Legal

Privacy Policy

I respect your privacy. This page explains, in plain language, what personal information this website collects, why, and what you can do about it.

Legal Pages

Who I am

This website is run by Windrose Web Design, a web and graphic design studio owned and operated by Raina Noël in Kentville and Halifax, Nova Scotia, Canada. In this policy, “I”, “me” and “Windrose” mean Windrose Web Design. I handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

I’m responsible for the personal information described here. If you have a question about privacy, you can reach me at raina@windrosewebdesign.com or 902.698.9005.

What I collect through the contact form

When you fill in the contact form, I collect the information you choose to give me, which may include:

Your name
Your email address
Your phone number
Your business or organization name
Your message, and anything you include in it

The form sends this information to me by email. I use it only to reply to you, to talk about your project and, if we work together, to manage that project. Please don’t include sensitive information, such as health or financial details, in the form.

Information collected automatically

Like most websites, this site’s hosting server may keep standard technical logs, such as your IP address, browser type and the pages you visited. These are used to keep the site running and secure.

If analytics are enabled, the site may use a tool such as Google Analytics to understand, in general terms, how visitors use the site: which pages are popular, how people find the site and what devices they use. This information is used in aggregate to improve the site. I don’t use it to identify you personally.

Cookies

Cookies are small files a website stores in your browser. This site may use cookies that are needed for it to work properly. If analytics are enabled, analytics cookies may also be used to count visits and see how pages are used.

You can block or delete cookies in your browser settings. The site will still work, although some features may not behave quite as expected.

How I use and share your information

I use your information only for the purposes described above, or for a purpose you’ve agreed to.
I don’t sell, rent or trade your personal information, and I never will.
I don’t add you to a mailing list unless you ask to be added.
Some service providers help run this website, such as my web host, email provider and, if enabled, an analytics provider. They process information on my behalf, and some may store it outside Canada, where it may be subject to the laws of that country.
I may disclose information if required by law.

How long I keep it and how I protect it

I keep contact form enquiries and project emails only as long as I need them for the purposes above, or as long as I’m required to for business and tax records. I take reasonable steps to protect your information, including secure (HTTPS) connections, password-protected accounts and keeping software up to date. No system is perfectly secure, but I take care to limit access to the information I hold.

Your rights: access, correction and deletion

You can ask me at any time to:

Tell you what personal information I hold about you
Correct information that’s wrong
Delete your information, where I’m not required to keep it
Withdraw your consent to my using it

To make a request, email raina@windrosewebdesign.com. I may need to confirm your identity before acting on it, and I’ll reply as promptly as I can. If you’re not satisfied with my response, you can contact the Office of the Privacy Commissioner of Canada.

Links to other websites

This site links to client websites in my portfolio and to other sites. Those sites have their own privacy practices, and I’m not responsible for them.

Changes to this policy

I may update this policy from time to time. The date at the top of this page shows when it was last updated. If you have any questions, please get in touch.

Questions About This Page?

Email me at raina@windrosewebdesign.com or call 902.698.9005 and I’ll answer personally.

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